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06 / Support

Computer repair and upgrades

Slow, broken, infected or just old: we diagnose it honestly, fix what is worth fixing, and tell you when it is not.

We have been repairing computers since 2000, which means we have seen most of what can go wrong. Hardware faults, failing drives, overheating laptops, cracked screens, Windows that will not boot, Macs that will not update, malware, ransomware, and the slow creep of a machine full of things it does not need.

Getting it to us is easy. Drop it off in Port Rowan by appointment, have us pick it up and bring it back, book an on-site visit at your home or office, or, for software problems, let us fix it remotely over a secure screen share while you watch.

Upgrades are often the better answer: a solid-state drive and more memory turn a five-year-old computer into a fast one for a fraction of replacement cost. When a machine really is done we can supply a new, refurbished or custom-built one, set it up, move everything across and securely wipe the old drive.

Data recovery is handled carefully: failing drives are imaged before anything else is attempted, and we are straight with you about the odds. For businesses we fold repairs into a support plan so there is one number to call.

What's included

  • Diagnosis & quoteA clear explanation of what is wrong and what it will cost before we proceed.
  • Hardware repairDrives, memory, screens, keyboards, power, fans and cooling, laptops and desktops.
  • UpgradesSSD and memory upgrades, operating-system reinstalls, clean migrations to a new machine.
  • Malware & clean-upRemoval, hardening and a plan so it does not happen again.
  • Data recoveryDrive imaging and recovery, with honest odds and secure handling.
  • Remote helpSoftware problems fixed over a secure screen share, no trip needed.

Common questions

Do you come to me or do I bring it in?

Whichever suits you: drop it off in Port Rowan by appointment, have us pick it up and return it, book an on-site visit at your home or office, or, for software problems, a remote session over screen share.

Is it worth repairing an older computer?

Often, yes. An SSD and memory upgrade on a machine that is otherwise sound is the best value in computing. We will tell you when it is not.

Can you recover files from a dead drive?

Frequently. We image the drive first to avoid making things worse and give you a realistic assessment before any paid recovery work.

Do you fix Macs as well as Windows PCs?

Yes. We repair, upgrade and clean up both, and can move you from one to the other.

Further reading

Available across Oxford County, Brant County, Norfolk County, Haldimand County, Hamilton, Burlington, Oakville, with local towns listed on our service area page.

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Tell us what you're trying to do.
We'll tell you what it takes.