---
title: "Custom software & integrations: Norfolk County & worldwide"
description: Customer portals, internal tools and integrations for accounting, payments and email. Based in Norfolk County, Ontario; remote for clients anywhere.
url: "https://relaypoint.ca/services/build/custom-software-integrations"
site: RelayPoint Technologies
---

04 
[04 / Build](/services/build)

# Custom software, portals and integrations

Most small businesses lose an hour a day to copying information between systems. We build the tools and connections that give that hour back.

Our own business runs on software we wrote: a client portal where customers accept quotes, pay invoices by card, book service calls and view their network documentation, connected to QuickBooks for accounting, Stripe for payments, VoIP.ms for text messages and Google Search Console for search reporting. It is the same kind of system we build for clients, sized to how they work.

Most projects are smaller than people expect: an intake or booking form that lands in the right inbox and calendar, a dashboard that puts sales and job numbers on one screen, an automation that raises the invoice when a job is marked done, or a portal where customers download their own documents.

Everything is documented and built on mainstream, well-supported technology, so you are never locked in to us. We can host it, monitor it and keep it updated, or hand it to your own team. Projects run remotely by video call, email and shared test versions, so where you are does not matter.

## What's included

- **Customer portals**Quotes, invoices, payments, bookings and documents in one place for your customers.

- **Integrations**Accounting, payments, email, calendars and phone systems talking to each other.

- **Automation**The repetitive steps done for you, with a log of what happened.

- **Dashboards & tools**Internal tools and reports built around your workflow, not a generic template.

- **Hosting & support**Hosted, monitored and maintained, with documentation you keep.

## Where we work

- **Locally, in person**Based in Port Rowan, Norfolk County. We meet clients face to face across Oxford County, Brant County, Norfolk County, Haldimand County, Hamilton, Burlington, Oakville.

- **Anywhere, remotely**Every project can run entirely remotely by video call, email and shared drafts, for clients anywhere in the world. Invoices in Canadian or US dollars, paid online by card.

## Common questions

Is custom software expensive?It does not have to be. Many projects are a few days of work that pay for themselves quickly. We scope and quote it in writing before anything is built.

Can you connect the software we already use?Usually. If a system has an API, or can import and export data, we can connect it. We will tell you up front if it cannot be done cleanly.

What happens if you are not around?Everything is documented and built on common technology, and you own the code and data, so another developer can pick it up.

Based in Norfolk County, Ontario. In person across our [service area](/areas), and remotely for clients anywhere in the world.

Start here Tell us about the site and what you are trying to do. A free visit or a short call is usually the first step.

[Request a quote](/contact?s=build)

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